Standard domestic shipping is 3 to 7 business days. If you need your order sooner, overnight and two-day shipping options are available.

Yes. The Warroad Neck Protector is an adjustable one-size-fits-all neck guard.

The TILO neck guard combines protection and comfort in a way others don’t. It carries an ANSI A7 rating, putting it in the top tier of cut-resistant equipment. It’s lined with a thin layer of high-impact foam to provide extra comfort and proper fit. And it utilizes premium grade Velcro® to help ensure it stays fastened in place during gameplay. At Warroad, we believe when safety matters, so does quality. Every piece of equipment we make is designed to be the best in its class.

If safety is your primary consideration, we recommend the Neck and Wrist base layer.

TILO Neck and Wrist not only offers 360 degrees of cut protection around your neck, but it also defends your wrists from skate blade injuries. In addition, if your neck protection is attached to your shirt, it’s far less likely to come loose or shift out of position.

However, some players simply hate wearing an undershirt. For those players, a stand-alone neck guard is going to be more comfortable. That said, most hockey players who hate wearing shirts under their gear don’t like them because the shirts they’ve tried absorbed their sweat and made them feel overheated. By design, TILO base layers evaporate sweat and keep your core temperature stable. When players who say they don’t like undershirts try TILO, a lot of them are surprised at how comfortable they feel.

But not everyone is a convert. For players who are committed to not wearing shirt under their gear, a stand-alone neck guard is really the only choice.

The bottom line is, if safety is your primary concern, we recommend a base layer with cut protection in the neck and wrists. A neck guard is the second best option.

Yes. But please be advised that Canadian orders may incur duties and import taxes. We are in the process of setting up domestic delivery in Canada so that Canadian customers will no longer incur these fees.

PRODUCT PROMISE
Warroad products are designed from premium, hand-selected materials, with a swagger and style, for performance. Our team trusts these products to stand up to the perils of work and play in the arena of sport and life, and we want you to trust them too.

If your product(s) has failed to perform to your standards because of defects in manufacturing or materials, please notify our team as soon as possible. If your product(s) has been damaged by way of normal, outdoor wear and tear, we may not be able to replace it but we’d be happy to help you repair it. Contact our team about your products by emailing:  support@warroad.com.

Returns and exchanges

For quality assurance purposes, all returns and exchanges must be made within 30 days of purchase. All returned items must be in original (unused and unwashed) condition to be eligible for a refund. If your returned items are found to be in unsatisfactory condition (notable wear, odor and/or damage) then your refund may be adjusted.  Returned orders received outside of the 30 day period may be returned to original sender, or refunded in gift credit. Exchange / Return your order here.

If you have any questions about returning/exchanging your purchase please email our Customer Service Team at  support@warroad.com.